Open Fibre is currently experiencing the following issue:
Start Date & Time: 29/01/2025 06:23
Affected Area/s: Mompati Mall
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update (29/01/2025 09:22):
Openfibre confirmed that this outage was resolved on 29/01/2025 08:27. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 29/01/2025 07:31
Kindly note we are currently working on restoring services. Our team is actively addressing the issue to ensure a resolution as soon as possible. We will provide updates as needed.
This has already been escalated to our executive team and Open Fibre, alongside the third-party vendor, is working tirelessly to resolve this matter
We do apologise for the inconvenience caused
