Vumatel is currently experiencing the following issue:
Start Date & Time: 26/06/2024 @ 06:02
Affected Area/s: Mitchells Zone 18
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (28-06-2024 @ 11:37):
Vumatel confirmed that this outage was resolved on 27-06-2024 @ 18:18. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (26/06/2024 @ 13:56)
Floating team is on site assessing the situation. More updates to follow once feedback is received.
Update (26/06/2024 @ 13:05)
Floaters are en route to site. ETA is 20 minutes.
Update (26/06/2024 @ 12:18)
Technicians and environmental team are on site, all stock on site, waitng on ETA for fibre blowing team.
Update (26/06/2024 @ 11:10)
Technicians are still on site, roughly 500m that need to be refloated. More updates will be provide as soon as possible.
Update (26/06/2024 @ 10:02)
| Environmental team will start trenching shortly to remove the manhole. We will provide progress updates with next available feedback. |
Update (26/06/2024 @ 09:07)
| Technicians have received the required stock and are on their way back to the site to start repairs. Next update will be provide at 09:30. |
Update (26/06/2024 @ 08:19)
Technicians arrived on site and found that the joint and cables were stolen. Please refer image attached on incident. Arrangements are being made for new cable and joint.
#Mitchells Zone 18 #Vumatel #Outage
