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Mitchells Zone 11 - INC-000005439

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Vumatel is currently experiencing the following issue:

Start Date & Time: 30/12/2024 @ 07:53
Affected Area/s: Mitchells Zone 11
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Vumatel confirmed that this outage was resolved on 30/12/2024 @17:55. Please restart your devices and contact our Support Team should you still experience connection issues.

Update (30/12/2024 @ 16:35):
Technicians are done splicing 144 and are prepping splitters

Update (30/12/2024 @ 15:58):
Splicing in progress

Update (30/12/2024 @14:28):
Technicians are still preparing the joints and splicing will begin shortly

Update (30/12/2024 @13:26):
Teams are auditing in order to prepare for splicing.

Update (30/12/2024 @12:05):
Technicians are busy with new MH installation.

Update (30/12/2024 @11:06):
Technicians are removing the damaged manhole to install the new one.

Update (30/12/2024 @ 10:25):
Vumatel technicians are busy tracing the 7way duct.

Update (30/12/2024 @ 09:23):
Vumatel technicians are on site localizing the fault.

#MitchellsZone11 #Vumatel #Outage

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