Vumatel is currently experiencing the following issue:
Start Date & Time: 15/04/2026 07:28
Affected Area/s: Mitchells Plain, Cape Town
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 16/04/2026 @ 10:04. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (16/04/2026 @ 08:12):
Vumatel technicians are attending to the services that remain down, next update at 12pm
Update (16/04/2026 @ 07:06):
Vumatel technicians are attending to the services that remain down.
Update (15/04/2026 @ 17:34):
Incident placed on-hold. Team will resume tomorrow morning
Update (15/04/2026 @ 17:27):
Repairs completed. Vumatel technicians are attending to the services that remain down
Update (15/04/2026 @ 16:28):
Vumatel technicians are busy with splicing; working on the final 24 splices.
Update: 15/04/2026 15:48
Vumatel technicians are busy with splicing; 96 splices completed.
Update: 15/04/2026 14:16
Splicing has started
Update: 15/04/2026 12:53
Vumatel Technicians are busy with prep work.
Update: 15/04/2026 11:22
Vumatel Technicians are still collecting stock, will advise once team is onsite with stock.
Update: 15/04/2026 10:04
Vumatel technicians to collect required stock for repairs
Update: 15/04/2026 08:44
Vumatel technicians have identified that the manhole has been vandalized, resulting in damaged cables.
Update: 15/04/2026 07:58
Vumatel technicians have been notified to investigate possible outage.
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