Gauteng

Cool Ideas has picked up the following issue:

Start Date & Time: 12/06/2024 @ 08:00
Affected Service/s: Vumatel Aerial
Affected Area/s:  Gauteng

Impact: Customers may experience slow and intermittent connectivity.

Cool Ideas technicians are currently investigating. There is no ETR at the moment.

Update: 13/06/2024 @ 11:28am:
Cool ideas confirmed that this outage was resolved on 13/06/2024 @ 11:28am: Please restart your devices and contact our Support Team should you still experience connection issues.

Update: 13/06/2024 @ 11:00am:
The issue has been identified. Changes are currently being planned. More updates to follow

Update: 13/06/2024 @ 09:45:
Cool ideas technicians are still actively Investigating. More updates to follow.

Update: 13/06/2024 @ 07:30: 
The issue persists after changes that were made earlier. Cool Ideas technicians are investigating further. More updates to follow.

Update: 13/06/2024 @ 07:00: 
Changes were made, monitoring for stability

#Gauteng #Vumatel #CoolIdeas #Outage