Update Sun 2020/11/01 14:00: We have confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
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Cool Ideas has picked up the following unconfirmed issue:
Date: Sun 2020/11/01 06:00
Suspected area/s affected: All Areas
Fibre Networks affected: Metro Fibre
Suspect Impact: Customers on the above Fibre lines in the above areas will experience intermittent to no connectivity.
Cool Ideas network engineers are currently investigating.
There's currently no ETR set.
