Cool Ideas will be performing the following maintenance.
Start Date: 28/09/2026
Start Time: 10:00
End Date: 01/10/2026
End Time: 00:00
Region: National
Affected ISP customers: Be Broadband, Fibre Sky link, Fibre Ninja, NewCo Fibre.
Description: Linteg customers on affected ISP's will be migrated to authenticate on Cool Ideas infrastructure.
Customers will experience brief down time as their sessions re-establish.
If down time exceeds 5 minutes, please reboot your router and ONT, should the issue continue please open a ticket with Cool Ideas support.
#CoolIdeas #Linteg #JHB #CPT #KZN #Maintenance
Update 29/09/2026 @ 10:30am
Issue has been resolved. Please reboot your Router +ONT, and log any further issues with our support team.
----
Update 29/09/2026 @ 10:00am
We have identified another IP Pool issue, and working to resolve.
More updates to follow.
----
Update: 29/09/2026
Customer migrations by site have been completed.
Please test and confirm that your link is up and working as expected.
Please log any issues with our support team.
----
Update 28/09/2026 @ 20:00pm
There was a IP Pool issue resulting in a few customers to not get issued IPv4 Addresses.
This has been resolved.
