Update Tue 21/12/2021 16:35: Octotel has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Update Tue 21/12/2021 12:42 : Please note customer services are still showing up and have been stable however Octotel teams are going to drop services briefly as part of their investigation into the route cause for the outage experienced yesterday evening.
The expected downtime is 10-15min.
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Update Mon Tue 21/12/2021 09:51: Octotel teams are on site conducting further testing, Customers may experience intermittent connectivity until a permanent resolution is confirmed.
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Update Mon 20/12/2021 21:25: Octotel has confirmed that Techs are still busy with repairs
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Update Mon 20/12/2021 @ 20:17: Octotel has confirmed that technicians have arrived on site and are currently investigating the fault
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Octotel is currently experiencing the following outage:
Date: 20/12/2021 19:02
Area/s: Melkbos
Impact: Residents have no connectivity
Octotel technicians are working on the issue. There is currently no ETR.
#Capetown #Melkbos #Octotel
