Vumatel is currently experiencing the following issue:
Start Date & Time: 20/03/2025 @ 15:29
Affected Area/s: Mdantsane M
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (20/03/2025 @21:51):
Vumatel confirmed that this outage was resolved on 20/03/2025 @21:51. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (20/03/2025 @18:50):
Vendor technicians are trenching to expose ducts
Update (20/03/2025 @17:30):
The civil team is en route to site, duct is damaged in multiple places.
Update (20/03/2025 @ 16:27):
As per Vendor: Link is hard down and we have escalated the fault to our maintenance team to investigate the last mile fibre.
#MdantsaneM #Vumatel #Outage