There was a problem loading the comments.

Mdantsane N, Mdantsane Q, Mdantsane R, Mdantsane S - INC-000004548

Support Portal  »  Fibre  »  Viewing Article

  Print
Vumatel is currently experiencing the following issue:

Start Date & Time: 23/11/2024 @08:23
Affected Area/s: Mdantsane N, Mdantsane Q, Mdantsane R, Mdantsane S
Impact: Customers may experience no connectivity.

Update (02/12/2024 07:10):
Vumatel confirmed that this outage was resolved on 01/12/2024 07:42. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.


Update (29/11/2024 @ 09:31)
Teams are on site and attending to fallouts


Update (28/11/2024 @10:32)
Technicians are actively working to minimize the remaining fallouts.


Update (28/11/2024 @09:36)
Technicians are still attending to the services that remain down


Update (28/11/2024 @08:21)
Technicians are attending to the services that remain down


Update (27/11/2024 @12:57)
Splicing has been completed; Vumatel are currently just waiting on AEX support to run Bulk Provisioning.


Update (27/11/2024 @ 10:00)
Splicing in progress JOINT01 ADSS 144F: 100%: ADSS 144F: 100%: ADSS 144F: 100%: JOINT02 ADSS 144F: 95%: ADSS 144F: 95%


Update (27/11/2024 @ 10:00)
Splicing in progress 
JOINT01 
ADSS 144F: 80% 
ADSS 144F: 80% 
ADSS 144F: 80% 
JOINT02 
ADSS 144F: 60% 
ADSS 144F: 60%


Update (27/11/2024 @ 07:56)
Splicing in progress
JOINT01
ADSS 144F: 70%
ADSS 144F: 70%
ADSS 144F: 70%

JOINT02
ADSS 144F: 50%
ADSS 144F: 50%



Update (27/11/2024 @ 07:56):
Technicians are continuing with repairs this morning

Update (26/11/2024 @ 18:15):
Technicians will continue with repairs in the morning due to safety and weather conditions

Update (26/11/2024 @16:36)
Repairs on hold due to safety and weather conditions

Update (26/11/2024 @14:47
Splicing in progress JOINT01 ADSS 144F: 30% ADSS 144F: 0% ADSS 144F: 0%:, JOINT02 ADSS 144F: 0% ADSS 144F: 0% JOINT03 ADSS 144F: 80%

Update (26/11/2024 @11:58):
Technicians are preparing the joints for splicing JOINT01 ADSS 144F: COMPLETED ADSS 144F: COMPLETED ADSS 144F: COMPLETED JOINT02 ADSS144F: 40% ADSS 144F: 40% JOINT03 ADSS 144F: COMPLETED

Update (26/11/2024 @09:39):
Technicians are preparing the joints for splicing JOINT01 ADSS 144F: Complete ADSS 144F: 30% ADSS 144F: 30% JOINT02 ADSS 144F: 30% ADSS 144F: 30% JOINT03 ADSS 144F: 60%

Update (26/11/2024 @09:39)
Technicians are preparing the joints for splicing JOINT01 ( CJ02 ) ADSS 144F: Completed ADSS 144F: 10% ADSS 144F: 0% JOING02 ADSS 144F: 20% ADSS144F: 20% jOINT03 ADSS144F: 30%

Update (26/11/2024 @08:26)
Technicians are on site working on repairs this morning - The team is splicing all 3 joints simultaneously, utilizing 3 machines on-site.
JOINT01 ( CJ02 )
Prepping
ADSS 144F: STARTED
ADSS 144F: 0%
ADSS 144F: 0%
Additional: Prepping in progress

Update (25/11/2024 @15:19):
re-stringing at: 90%

Update (25/11/2024 @ 17:04):
Repairs on hold due to safety reasons.


Update (25/11/2024 @14:09):
re-stringing at: 60%

Update (25/11/2024 @12:02):
Civil team has arrived, Stringing in progress.

Update (25/11/2024 @12:02):
Scope Of Work Affected Routes: MDN-CJ02, FC01, FC02, CC04 

Update (25/11/2024 @11:24):
Estimated timeframe for repair: 48Hours

Update (25/11/2024 @11:17):
Scope Of Work Affected Routes: MDN-CJ02, FC01, FC02, CC04

Update (25/11/2024 @09:28):
Stringing team will be on site in 20min

Update (25/11/2024 @09:28):
Technicians has discovered another fibre break in a different location and Stock is on route to site

Update (25/11/2024 @08:41):
Technicians are on site and attending to fallouts
Update (24/11/2024 @09:08):
Splicing in progress Side A Prepping: Completed Splicing at: 40% Side B Prepping: 100% Splicing at: 40% Comments: All prepping both sides completed

Update (24/11/2024 @08:11):
Teams are on site, Splicing in progress.


Update (23/11/2024 @19:49):
Repairs on hold due to safety reasons


Update (23/11/2024 @18:44):
Repairs on hold due to Rain and safety reasons, Teams will be back on site tomorrow morning at 07:00 AM


Update (23/11/2024 @18:43):
Splicing in progress Side A Prepping ADSS 144F: 100% ADSS 144F: 100% ADSS144F: 100% Splicing at: 35% Side B Prepping ADSS 144F: 40% ADSS 144F: 0% ADSS 144F: 0% Splicing at: 40%


Update (23/11/2024 @17:08):
Splicing in progress Side A Prepping at 35% Splicing at: 35% Side B Prepping at: 40% Splicing at: 25%


Update (23/11/2024 @15:36):
Splicing in progress Side A Prepping at: 25% Splicing at: 25% Side B Prepping at: 40% Splicing at: 5%


Update (23/11/2024 @14:46): 
Feedback have been requested from technicians
Update (23/11/2024 @14:25):
Splicing in progress Side A Prepping at: 25% Splicing at: 10% Side B Prepping at: 20% Splicing at: 0

Update (24/11/2024 @10:27):
Technicians are preparing the joints for splicing Side A Prepping at: 5% Splicing at: 0% Stringing at: 30% Side B Prepping at: 5% Splicing at: 0% Stringing at: 30%
       
Update (24/11/2024 @10:27): 
Technicians are preparing the joints for splicing
Update (24/11/2024 @08:23): 
Vumatel team is currently on site working to restore services. The repair work involves - 3 X 144 Core Cables ADSS. 2 X 144 Core Micro Blown Fibre Cables.
#MdantsaneN #MdantsaneQ #MdantsaneR #MdantsaneS #Vumatel #Outage

Share via

Related Articles

© Cool Ideas