Vumatel is currently experiencing the following issue:
Start Date & Time: 21/09/2026 @ 13:46
Affected Area: Mdantsane - 9766
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (21/09/2026 @ 19:27):
Vumatel confirmed that this outage was resolved on 21/09/2026 @ 19:27. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (21/09/2026 @ 19:18):
Splicing in progress
Backhaul
Prepping: 100%
Splicing: 100%
MDU9 Feeder
Prepping at: 50%
Splicing at: 0%
Update (21/09/2026 @ 18:35):
Vumatel technicians are preparing the joints for splicing
Backhaul Cable
Prepping at: 50%
MDU9 feeder
Prepping at: 0%
Update (21/09/2026 @ 17:46):
Vumatel technicians are currently pulling slack. The activity is approximately 60% complete
Update: 21/09/2026 15:21
Awaiting for the second team to arrive. The Vumatel first team member fell ill while on site.
Update: 21/09/2026 15:05
Fault distance is approximately 891m. The Vumatel field team is currently onsite conducting investigations to locate and resolve the fault.
#Mdantsane-9766 #Vumatel #Outage
