Mayfield Zone 1 - INC-000031951

Vumatel is currently experiencing the following issue:

Start Date & Time: 23/06/2026 @09:40

Affected Area/s: Mayfield Zone 1 

Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (28/06/2026 @15:10):

Vumatel technicians are still busy restoring links individually, next update @18:00  

Update (28/06/2026 @09:36):

Splicing has started, Team are resolving the remaining tickets.

Update (26/06/2026 @10:59):

Vumatel technicians are attending to the services that remain down. Next update 14:00  

Update (26/06/2026 @08:25):

Vumatel technicians will attend to the services that remain down this morning. Next update 12:00  

Update (26/06/2026 @11:57):

Vumatel technicians are actively working on the remaining fallout cases, next update will be provided at 17h00  

Update (26/06/2026 @ 08:23):

Technicians are attending to the services that remain down.

Update (25/06/2026 @ 22:52):

 Repairs on hold due to safety reasons. Teams will continue to work on the services that remain down tomorrow morning.  

Update (25/06/2026 @ 19:37):

 Teams are actively working on the remaining fallout cases. The next update will be provided at 21:00.  

Update (25/06/2026 @ 17:13):

Vumatel technicians are attending to the services that remain down  

Update (25/06/2026 @ 13:40):

Vumatel teams are actively working on the remaining fallout cases. The next update will be provided at 17:00.  

Update (25/06/2026 @09:41):

Vumatel Teams are actively working on the remaining fallout cases. The next update will be provided at 13:00  

Update (25/06/2026 @08:21):

Vumatel Technicians are attending to the services that remain down.  

Update (24/06/2026 @18:36):

 Repair on hold due to safety reasons.  

Update (24/06/2026 @18:09):

 Team is still onsite attending fallouts next update at 21:00  

Update (24/06/2026 @16:07): 

Vumatel technicians are still busy restoring links that are reporting down.  

Update (24/06/2026 @14:43: 

Vumatel technicians are attending to the services that remain down. Next Update 16:00  

Update (24/06/2026 @09:56: 

Vumatel Technicians are attending to the services that remain down. Next update 13:00  

Update (24/06/2026 @08:49: 

Vumatel Team is running a bit late will advise once onsite  

Update (24/06/2026 @00:09: 

Vumatel Technicians have completed splicing and will attend to the services that remain down in the AM.  

Update (23/06/2026 @16:15: 

 Splicing in progress on Side A and preparations in progress on Side B  

Update (23/06/2026 @15:08): 

Floating completed, preparing has started on side A

Update (23/06/2026 @13:42): 

Vumatel technicians had a challenge onsite while floating the cable which caused a slight delay in progress however they are almost done now 

Update (23/06/2026 @12:13): 

Vumatel team has cut the cable and busy floating in a new one  

Update (23/06/2026 @11:34): 

Vumatel teams are onsite, currently waiting for the civil team  

#MayfieldZone1 #Vumatel #Outage