There was a problem loading the comments.

Mayfield Zone 1 - INC-000002593

Support Portal  »  Fibre  »  Viewing Article

  Print
Vumatel is currently experiencing the following issue:

Start Date & Time: 03-09-2024 @ 11:25
Affected Area: Mayfield Zone 1
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update: 31/10/2024 07:30
Vumatel confirmed that this outage was resolved on 25/10/2024 01:18. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update (24/10/2024 @ 13:36)
Technicians are attending to the services that remain down

Update (15-10-2024 @ 13:42)
Team managed to complete Trenching of 178m (900mm)
Duct laying 178m
Back Filling 178m.
upstanding work Floating, Splicing & Testing.

Update (07-10-2024 )
Wayleave approved, relocation of infrastructure will commence as soon as all stakeholders sign the wayleave, more updates will follow

Update (19-09-2024 ) 
Repairs will be on hold until further notice.
ANO and teams are working on an action plan to avoid constant damage to our infrustructure, this will require them to re-route our ducts/cable.

Update ( 11-09-2024 @ 18:39) 
Team on site resolving the remaining tickets

Update ( 11-09-2024 @ 18:39) 
Remaining down services are being attended to

Update (08-09-2024 @ 04:03)
Repairs on hold due to safety reasons

Update (05-09-2024 @ 15:53)
Splicing in progress

Update (03-09-2024 @ 19:52)
Repairs on hold due to safety reasons

#MayfieldZone1 #Vumatel #Outage

Share via

Related Articles

© Cool Ideas