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Vumatel is currently experiencing the following issue:
Start Date & Time: 22/08/2024 10:15
Affected Area/s: Mayfield Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (02-09-2024 @ 11:23):
Vumatel confirmed that this outage was resolved on 31-08-2024 @ 18:07. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (28-08-2024 @ 10:41)
Splicing has started & Auditing joint
Update( 26-08-2024 @ 21:58)
Repairs on hold due to safety reasons
technicians to float a new cable tomorrow
Update (26-08-2024 @ 08:43)
Technicians are onsite attending the remaining fallouts
Update ( 23-08-2024 @ 09:23)
Feedback has been requested from the Vuma Area Network Owner
Update ( 23-08-2024 @ 09:23)
Teams on site troubleshooting on the remaining tickets
Update (22-08-2024)
Link cable broken in multiple times in different areas.
No slack on the other manhole, we have to replace the cable.
TeamThe teamlecting stock from the office.
#MayfieldZone1 #Vumatel #Outage
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