Openfibre is currently experiencing the following issue:
Start Date & Time: 22/05/2026 @ 10:05
Affected Area: Mall of Mthatha
Impact: Customers may experience no connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (22/05/2026 @ 23:01):
Openfibre confirmed that this outage was resolved on 22/05/2026 @ 23:01. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (22/05/2026 @17:55):
The Open Fibre team onsite requires assistance from Civil to ensure that slack is available before splicing can commence, further updates to follow
Update (22/05/2026 @ 13:38):
Our upstream provider's field team is currently at the Point of Failure and actively working on the restoration. The team is in the process of locating slack cable on both ends in order to proceed with the required splicing work.
A tentative ETR of 14:30 has been provided, however this is subject to change. Further updates will be shared as additional progress is made.
#MallofMthatha #Openfibre #Outage
