Update: The below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Update : Thu 14/04/2022 07:20
From Link Layer:
Normal operations will resume today at LinkLayer with regards to scheduled installations, migrations and repairs. We thank you for your patience while we are catching up on the backlog.
Following the devastation caused by the heavy rains and floods during the last week, we have one distribution node that is still not operational due to multiple breaks in the backhaul. LA assures us that they are restoring all as soon as possible, the Hillcrest/Crestholme/Inanda area was severely damaged, with the area still unstable and unable to reach certain areas deemed unsafe to work at.
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Link Layer is currently experiencing the following outage:
Date: Tue 12/04/2022 07:58
Area/s: Unspecified areas in KwaZulu Natal
Impact: Customers will have no connectivity
Link Layer technicians are working on the issue
. There is currently no ETR.
#LinkLayer #KwaZuluNatal #FTTH
