Vumatel is currently experiencing the following issue:
Start Date & Time: 23/04/2025@ 10:50
Affected Area/s: Lavender Hill & Seawinds
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (26/04/2025 09:43):
Vumatel confirmed that this outage was resolved on 24/04/2025 17:56. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (24/04/2025 @ 14:30):
Technicians have Restored services.
Update (24/04/2025 @ 12:04):
The teams are progressing well in addressing the remaining fallout cases. A further update on the outstanding cases will be shared by 5 PM
Update (24/04/2025 @ 07:51):
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Technicians will return to the site at 9:00 AM to continue addressing the remaining fallout cases. Further updates will be provided by 12:00 PM. |
Update (23/04/2025 @19:41):
Repairs are currently on hold due to safety concerns. Teams will return in the morning to continue with fallout cases
Update (23/04/2025 @18:14):
Splice work still in progress with it nearing completion
Update (23/04/2025 @17:26):
Splicing in progress
Update (23/04/2025@ 16:21):
Splicing has started
Update (23/04/2025@ 15:58):
Technicians are busy with a joint audit while the prep work is still underway with the progress nearing completion
Update (23/04/2025@ 15:08):
Preparation for splice work still underway
Update (23/04/2025@ 13:56):
Technicians discovered that a manhole was deliberately and forcibly opened, causing kink on a feeder cable. Team is currently onsite busy prepping for repairs.
#LavenderHill&Seawinds #Vumatel #Outage
