Vumatel is currently experiencing the following issue:
Start Date & Time: 20/05/2025 @ 07:57
Affected Area/s: Lavender Hill & Seawinds Cape Town
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (21/05/2025 @12:29):
Vumatel confirmed that this outage was resolved on 21/05/2025 @12:29. Please restart your devices and contact our Support Team should you still experience connection issues
Update: 21/05/2025 08:52
Technicians are back on site and actively addressing the remaining fallout cases. Further updates will be provided at 12:00
Update: 20/05/2025 18:08
Technicians will attend to the fall out links tomorrow morning
Update (20/05/2025 @ 16:43):
Splicing is 40% complete next tray is being prepped
Update (20/05/2025 @ 15:15):
- Fibre 1 to Fibre 72 have been spliced
- teams have moved to the next tray which is
- Fibre 73 - 96 further updates to follow
Update (20/05/2025 @ 14:55):
Splicing in progress
Update (20/05/2025 @13:19)
Fibre 1 to fibre 24 has been spliced up on the LHS-FC01 feeder cable. The technicians are busy with the next 2 trays. Next update will be at 15:00
Update (20/05/2025 @11:25)
Slack has been completed from the one end. Cables being prepared and technicians are en route to collect the stock
Update (20/05/2025 @ 10:41)
Technicians have found the manhole vandalized and are attending to the fault
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