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Lavender Hill & Seawinds Cape Town - INC-000013638

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 20/05/2025 @ 07:57

Affected Area/s: Lavender Hill & Seawinds Cape Town

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (21/05/2025 @12:29):  

Vumatel confirmed that this outage was resolved on 21/05/2025 @12:29. Please restart your devices and contact our Support Team should you still experience connection issues

 

Update: 21/05/2025 08:52

Technicians are back on site and actively addressing the remaining fallout cases. Further updates will be provided at 12:00  

 

Update: 20/05/2025 18:08

 Technicians will attend to the fall out links tomorrow morning  

 

Update (20/05/2025 @ 16:43):

 Splicing is 40% complete next tray is being prepped  

 

Update (20/05/2025 @ 15:15):

 - Fibre 1 to Fibre 72 have been spliced
- teams have moved to the next tray which is
- Fibre 73 - 96 further updates to follow  

 

Update (20/05/2025 @ 14:55):

Splicing in progress  

 

Update (20/05/2025 @13:19)

Fibre 1 to fibre 24 has been spliced up on the LHS-FC01 feeder cable. The technicians are busy with the next 2 trays. Next update will be at 15:00  

 

Update (20/05/2025 @11:25)

Slack has been completed from the one end. Cables being prepared and technicians are en route to collect the stock 

 

Update (20/05/2025 @ 10:41)

Technicians have found the manhole vandalized and are attending to the fault 

 

#LavenderHill #Seawinds #CapeTown #Vumatel #Outage


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