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Cool Ideas has picked up the following suspected issue:
Start Date & Time: 10/12/2024 @ 16:03
Fibre Provider/s: Vumatel
Affected Area/s:KwaMashu Zone 07
Impact: Customers may experience no connectivity.
Cool Ideas and Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (12/12/2024 17:50):
Vumatel confirmed that this outage was resolved on 12/12/2024 17:31. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (12/12/2024 @ 07:58):
Remaining down services are being attended to
Update (12/12/2024 @ 07:57):
Associated tickets are being tested to ensure no further work is required
#KwaMashuZone07 #Vumatel #Outage
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