Vumatel is currently experiencing the following issue:
Start Date & Time: 26/05/2026 @ 18:28
Affected Area/s: Kwa Nobuhle Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (28/05/2026 11:02):
Vumatel confirmed that this outage was resolved on 27/05/2026 12:05. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (27/05/2026 @ 10:03):
Vumatel technicians are attending to remaining services that are down.
Update (27/05/2026 @ 08:25):
Vumatel technicians are attending to remaining services that are down.
Update (27/05/2026 @ 07:29):
Vumatel technicians are enroute to site.
Update (26/05/2026 @ 22:35):
Vumatel technicians deferred repairs to tomorrow. The 3 cases which are linked are powered down. Incident completed.
Update (26/05/2026 @ 22:23):
Vumatel technicians repairs on hold due to unavailability of the clients to test ISP, as the repairs are completed.
Update (26/05/2026 @ 21:37):
Vumatel technicians will attend to services that remain down.
Update (26/05/2026 @ 21:35):
Vumatel technicians associated tickets are being tested to ensure no further work is required.
Update (26/05/2026 @ 21:20):
Vumatel technicians are preparing the joints for splicing.
Update (26/05/2026 @ 20:28):
Vumatel technicians are floating in a new cable.
#KwaNobuhleZone1 #KwaNobuhle #Vumatel#Outage
