Vumatel is currently experiencing the following issue:
Start Date & Time: 24/08/2026 @ 21:11
Affected Area/s: Khutsong
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (25/08/2026 @ 12:12):
Services restored
Update (25/08/2026 @ 11:55):
D1 SPLICING 72F completed, D2 72F SPLICING in progress, D3 144F DONE
Update (25/08/2026 @ 10:41):
Splicing in progress
GREY CABLE COMPLETE
D1 SPLICING 72F
D2 72F
STARTING TO SPLICE
Update (25/08/2026 @ 08:49):
Splicing in progress
D1 SPLICING 72F - Completed
D2 72F- STARTING TO SPLICE
D3 144F- BUSY PREPPING
Update (25/08/2026 @ 07:42):
Splicing in progress
D1 SPLICING 72F - Completed
D2 72F- In progress
D3 144F - needs prepping
Update (25/08/2026 @ 06:33):
Splicing is in progress
Update (25/08/2026 @ 04:58):
Slack pulled. Vendor technicians are preparing the joints for splicing
Update (25/08/2026 @ 04:20):
Vumatel team is currently digging a pilot hole to pull slack and proceed with splicing.
Update (25/08/2026 @ 04:07):
Vendor technicians are still splicing
Update (25/08/2026 @ 03:04):
Splicing has started
Update (25/08/2026 @ 02:16):
Civils are still busy trenching to expose the ducts.
Update (25/08/2026 @ 01:13):
Civil team has arrived and work has commenced
Update (25/08/2026 @ 00:33):
The floaters’ ETA is approximately 10 minutes.
Update (24/08/2026 @ 23:11):
Please note that the cause of the outage has been identified as vandalism resulting in a cable break.
Route impacted: G50P14
MH impacted: G50P14
Update (24/08/2026 @ 23:11):
Awaiting ETA from the vendor’s civils team and floaters.
Update (24/08/2026 @ 22:41):
As per the vendor engineers, they are unable to reach the CPE device. Therefore, the vendor ANO has been notified to dispatch vendor technicians to the site for further investigation.
#Khutsong #Vumatel #Outage
