Vumatel is currently experiencing the following issue:
Start Date & Time:04/04/2026 @ 09:09
Affected Area/s: Jabulani Phase 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (06/04/2026 @ 10:13):
Vumatel confirmed that this outage was resolved on 06/04/2026 @ 10:13. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (06/04/2026 @ 08:22):
Vumatel Technicians are attending to the services that remain down
Update (05/04/2026 @ 20:02):
The incident has been placed on hold. The team will continue in the morning with repairs.
Update (05/04/2026 @ 18:20):
Technicians are still attending to the services that remain down Next update 9PM.
Update (05/04/2026 @ 15:07):
Technicians are still attending to the services that remain down
Next update 6PM
Update (05/04/2026 @ 10:13):
Technicians are on site busy with repairs
Team 1 - Splicing T8 Team 2 - Splicing completed.
Update (04/04/2026 @ 20:04):
The incident has been placed on hold. The team will continue in the morning with repairs
Update (04/04/2026 @ 15:47):
Vumatel technicians are busy splicing.
Update (04/04/2026 @ 13:42):
Awaiting the civil team to arrive with stock.
Update (04/04/2026 @ 13:42):
Stock en-route and team is completing to prep.
Update (04/04/2026 @ 12:39):
Technicians are enroute to collect stock
#JabulaniPhase1 #Vumatel #Outage
