Vumatel is currently experiencing the following issue:
Start Date & Time: 23/09/2025 @ 08:18
Affected Area/s: Jabulani Phase 1, Mofolo Extension
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (25/09/2025 @ 07:00):
Vumatel confirmed that this outage was resolved on 24/09/2025 @ 15:25. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (24/09/2025 @ 14:30):
Technicians are still attending to the fallout cases remaining down. Next update 16:00
Update (24/09/2025 @ 11:08):
Technicians are still attending to the fallout cases remaining down.
Update (24/09/2025 @ 08:43):
Technicians are onsite attending to the fallout cases remaining down.
Update (23/09/2025 @17:45):
Incident will be placed on hold; repairs will continue on the fallout cases tomorrow morning
Update (23/09/2025 @17:29):
Technicians are attending to the fallout cases remaining down. Next update 20h00.
Update (23/09/2025 @ 15:49):
Splicing has been completed, cases are currently being tested
Update (23/09/2025 @ 14:34):
Splicing in progress splicing in progress both sides T7 . More updates to follow.
Update (23/09/2025 @ 13:36):
Splicing in progress splicing in progress both sides T4 . More updates to follow.
Update (23/09/2025 @ 12:30):
Splicing has started side A T1 started splicing side B T1 started splicing. . More updates to follow.
Update (23/09/2025 @ 11:55):
Technicians are preparing the joints for splicing . More updates to follow.
Update (23/09/2025 @ 10:41):
Material on-technicians string a new cable.
Update (23/09/2025 @ 09:43):
Technicians are enroute to collect stock
#JabulaniPhase1 #MofoloExtension #Vumatel #Outage
