Jabavu Phase 2 - INC-000001689

Vumatel is currently experiencing the following issue:

Start Date & Time: 12/07/2024 15:00
Affected Area/s: Phoenix Zone 24
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (24-07-2024 @ 16:45):
Vumatel confirmed that this outage was resolved on 16-07-2024 @ 13:21. Please restart your devices and contact our Support Team should you still experience connection issues.

Update ( 14-07-2024 @ 19:16)
Techs still troubleshooting high losses on 2 tickets from chiawelo

Update ( 14-07-2024 @ 19:16)
Repairs on hold due to safety reasons

#PhoenixZone24 #Vumatel #Outage