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Vumatel is currently experiencing the following issue:
Start Date & Time: 12/07/2024 15:00
Affected Area/s: Phoenix Zone 24
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (24-07-2024 @ 16:45):
Vumatel confirmed that this outage was resolved on 16-07-2024 @ 13:21. Please restart your devices and contact our Support Team should you still experience connection issues.
Update ( 14-07-2024 @ 19:16)
Techs still troubleshooting high losses on 2 tickets from chiawelo
Update ( 14-07-2024 @ 19:16)
Repairs on hold due to safety reasons
#PhoenixZone24 #Vumatel #Outage
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