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Jabavu Phase 1 - INC-000005706

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 15/01/2025 20:44

Affected Area/s: Jabavu Phase 1 

Impact: Customers may experience no/slow/intermittent connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (17/01/2025 07:46):

Vumatel confirmed that this outage was resolved on 16/01/2025 16:35. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update: 16/01/2025 09:52

Technicians are auditing the break

 

Update: 16/01/2025 08:10

Technicians are on site localizing the fault

 

Update: 16/01/2025 06:47

Technicians have been dispatched to localise fault

 

Update: 15/01/2025 20:58

The technician will conduct an investigation in the morning.

 

Update: 15/01/2025 20:44

Technicians notified of possible outage

 

#JabavuPhase1  #Vumatel #Outage


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