Thinkspeed is currently experiencing the following issue:
Start Date & Time: 01/12/2025 @ 20:37
Affected Area/s: Greytown
Impact: Customers may experience no connectivity.
Thinkspeed technicians are currently investigating. There is no ETR at the moment.
Update (02/12/2025 @ 10:07):
Thinkspeed confirmed that this outage was resolved on 02/12/2025 @ 10:07. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (01/12/2025 @ 23:11):
Thinkspeed have logged fault with backhaul provider who investigated and updated that their network field technicians tested and confirmed an optic fiber cable break 23.35km from Mountain Rise. Optic fiber cable technicians are enroute to Wartburg Exchange where the team will await the arrival of the security escort. More updates to follow.
#Greytown #Thinkspeed #Outage
