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Update, we have confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket here.
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Cool Ideas is currently experiencing the following outage:
Date: Sat 16/01/2021
Area/s:Grenville GArdens
Impact: Customers will have no connectivity. Problem is power related, due to load shedding in the area. Connectivity should return when the power is restored.
Cool Ideas technicians are aware of the issue. There is currently no ETR.
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