Update Wed 09/12/2020 at 21:00: Cool ideas has confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here
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Cool ideas is currently experiencing the following outage:
Date: Wed 09/12/2020 at 20:00
Area/s: Grenville Gardens
Impact: Residents will have no connectivity
Cool ideas technicians are working on the issue
. There is currently no ETR.