Link layer is currently experiencing the following issue:
Start Date & Time: 27/08/2026 @10:59
Affected Area/s: Greenhaven
Impact: Customers may experience no connectivity.
Link layer technicians are currently investigating. There is no ETR at the moment.
Update (27/08/2026 @19:37):
Link layer confirmed that this outage was resolved on 27/08/2026 @19:37. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (27/08/2026 @16:58):
Evotel technicians have been working on restoring services following the damaged fibre cable in the area.
The majority of affected clients are now back online, while our team continues working to restore service to the remaining affected customers.
Evotel sincerely apologise for the delay in restoration and thank you for your patience and understanding. Restoring all remaining services remains our priority.
Next update: 8PM
Update (27/08/2026 @14:06):
Evotel team has identified a damaged fibre cable as the cause of the outage. Technicians are currently on site assessing the damage and working to restore services as quickly and safely as possible.
Next update: 5PM
Update (27/08/2026 @10:59):
Link layer team has identified a damaged fibre cable as the cause of the outage. Their technicians are currently on site assessing the damage and working to restore services as quickly and safely as possible.
Next update: 2PM
#Greenhaven #Linklayer #Outage
