Octotel is currently experiencing the following issue:
Start Date & Time: 20/04/2026 @ 23:02
Affected Area/s: Grabouw
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (21/04/2026 @ 09:06):
Octotel confirmed that this outage was resolved on 21/04/2026 @ 09:06. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (21/04/2026 @ 08:11):
Octotel technicians continue to work on cable repairs.
Update (21/04/2026 @ 07:09):
Partner provider technicians have localized the point of failure. Repairs are underway and technicians are preparing to splice.
Update (21/04/2026 @ 00:05):
Partner provider technicians have identified a potential fault and are currently en route to the point of failure for further investigation.
Currently no ETA available.
#Grabouw #Octotel #Outage
