Octotel is currently experiencing the following issue:
Start Date & Time: 04/02/2026 @ 19:20
Affected Area/s: Grabouw
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (04/02/2026 @ 22:17):
Octotel confirmed that this outage was resolved on 04/02/2026 @ 22:17. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (04/02/2026 @ 20:22):
Octotel Technicians are are observing services at the Grabouw aggregation node to have restored, however services still remain at risk while partner provider engineers concludes work More updates to follow.
#Grabouw #Octotel #Outage
