GAIA is currently experiencing the following issue:
Start Date & Time: 30/03/2026 17:02
Affected Area/s: Golden Rose
Impact: Customers may experience no connectivity.
GAIA technicians are currently investigating. There is no ETR at the moment.
Update (31/03/2026 @ 12:25):
GAIA confirmed that this outage was resolved on 31/03/2026 @ 12:25. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (31/03/2026 @ 10:16):
GAIA technician has been dispatched. No ETA. Updates to follow.
Update (31/03/2026 @ 08:37):
Update: Matter is being logged with the Upstream Provider. Updates to follow
#GoldenRose #GAIA #Outage
