Vumatel is currently experiencing the following issue:
Start Date & Time: 19/08/2026 @ 19:03
Affected Area/s: Glencoe - 8440
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (20/08/2026 @ 09:36):
Vumatel confirmed that this outage was resolved. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (20/08/2026 @ 08:56):
Vendor technicians are now onsite and inspecting the device. Further updates to follow.
Update (20/08/2026 @ 08:16):
As per the vendor, the team is still on their way to the site. The revised ETA is 8h45.
Update (20/08/2026 @ 07:01):
Vendor technicians are enroute to the site to resume work. ETA: 07:30AM
Update (19/08/2026 @ 22:01):
As per the vendor, a technician has been scheduled to attend to the fault tomorrow morning.
Update (19/08/2026 @ 20:28):
Vumatel technicians are still following up with the fibre provider regarding the progress of the fault and will share an update as soon as possible. We apologise for the inconvenience.
Update (19/08/2026 @ 20:28):
Vumatel technicians are following up with the fibre provider on the progress of the fault and will share progressive feedback as soon as possible.
#Glencoe #Vumatel #Outage
