Octotel is currently experiencing the following issue:
Start Date & Time: 14/08/2025 @ 11:19
Affected Area/s: Garden Route , Service Regions
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (14/08/2025 @ 13:09):
Octotel confirmed that this outage was resolved on 14/08/2025 @ 13:09. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (14/08/2025 @ 11:46):
We have identified a power issue at site. Octotel technicians are arranging a backup power solution.. More updates to follow.
#George #Octotel #Outage