Cool Ideas is experiencing the following issue:
Start Date & Time: 05/11/2026 @19:15
Affected Area/s: Gauteng
Affected FNO/s: Multiple FNO's, Fixed LTE & 5G
Impact: Customers on CGNAT may experience no connectivity.
Cool Ideas technicians are currently investigating. There is no ETR at the moment.
Update (05/11/2026 19:15): Cool Ideas Engineers are investigating the issue. No ETA
Update (05/11/2026 @ 19:26):
Cool Ideas confirmed that this outage was resolved on 05/11/2026 @ 19:26. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
#Gauteng #CISP #Outage
