Cool Ideas has picked up the following suspected issue:
Start Date & Time: 13/10/2026 04:56 am
Fibre Provider/s: Openserve, Nelspruit
Affected Area/s: Gauteng
Impact: Customers may experience no connectivity.
Cool Ideas and Openserve technicians are currently investigating. There is no ETR at the moment.
Update: (13/10/2026 @06:30 am)
Traffic has restored, we are monitoring for stability.
Update (13/10/2026 06:40 am):
The outage was resolved on 17/09/2026 at 06:30. Please restart your devices and contact our Support Team should you still experience connection issues.
#Gauteng #Nelspruit #Openserve #Outage
