Cool Ideas has picked up the following issue:
Start Date & Time: 13/07/2026 @ 17:35
Fibre Provider/s: Openserve
Affected Area/s: Gauteng
Impact: Customers may experience no/slow/intermittent connectivity.
Cool Ideas and Openserve technicians are currently investigating. There is no ETR at the moment.
Update 14/07/2026@ 13:40pm
Openserve is continuing to investigate and resolve the issue. Customers may continue to experience degraded service during this time. More updates to follow.
Update 14/07/2026@ 19:02pm
Openseve confirmed that this outage was resolved on 14/07/2026@ 18:49pm. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
#Gauteng #Openserve #Outage
