Netx is currently experiencing the following issue:
Start Date & Time: 11/06/2026 @11:08
Affected Area/s: Fleurhof
Impact: Customers may experience no connectivity.
Netx technicians are currently investigating. There is no ETR at the moment.
Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (24/06/2026 @ 09:01):
Repairs are in progress, and NetX teams are actively working to complete as quickly as possible. If everything goes according to plan, services should be restored by the end of the day tomorrow, Thursday the 25th of June, 2026.
Update (20/06/2026 @ 12:26):
Permanent repairs are underway. Due to the extent of the damage no ETR can be provided at this stage. We assure you that every effort is being made to restore connectivity as quickly as possible. We sincerely apologize for the inconvenience and greatly appreciate your patience.
Update (18/06/2026 @ 15:31):
NetX teams remain on site and are working to repair the infrastructure damaged by vandalism and restore connectivity as quickly as possible. Given the extent of the damage, we are unfortunately unable to provide an ETR at this stage. We will continue to share updates. We apologize for the inconvenience and sincerely appreciate your patience and understanding. Kind regards, The NetX Fibre Team
Update (18/06/2026 @ 10:55):
Netx technicians are actively working to repair the damage caused by vandalism and restore services as quickly as possible. Due to the extent of the damage, we are currently unable to provide an estimated time for restoration.
#Fleurhof #Netx #Outage
