Openfibre is currently experiencing the following issue:
Start Date & Time: 02/09/2025 @ 09:41
Affected Area/s: Eyethu Shopping Centre.
Impact: Customers may experience no connectivity.
Update (03/09/2025 @ 01:51):
Openfibre confirmed that this outage was resolved on 03/09/2025 @ 01:51. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (02/09/2025 @22:26)
Cause: Construction
Route Impacted: G75P72/ G01PO5
MH / MHs Impacted: -26.148186, 28.039300 (Closest HH - GH345199)
NWI Impact:
Number of Cables Effected: 11 So far
City: Johannesburg, Rosebank
Number of Resources Required: 8 teams
Cause Of Damage: Construction Johannesburg Water
3rd Party responsible: Yes
Civil - Scope of work: Place split bottom and do a breakout 15m from damage , repair ducts and float replacement cables
ETA for Civil: Onsite
ETR for Civil: 20:30
Materials required for Civil work: split bottom, ducts, couplers, cables and sleeves
Fibre - splice straight joint closures at new HH, audit and splice at existing GH000197 on cables that are to short for straight splicing
ETA for Fibre: Onsite
ETR for Fibre: 16hours
Materials required for Fibre work: joint closures, splice protectors, cable ties Kim wipes, alcohol
Total ETR: 12pm 03-09-2025
Update (02/09/2025 @ 18:04):
We have identified a major cable break on our network.
Parent Ref.: 11053934
Route Impacted: G50P97
Handholes/Manholes Impacted: GH396680 - GH002428
NWI Impact: Gauteng South
Number of Cables Affected: one
Suburb: Amalgam
City: Johannesburg
Cause of Damage: construction work
ETR: 22:00 02/09/2025
#EyethuShoppingCentre. #Openfibre #Outage
