Open Fibre is currently experiencing the following issue:
Start Date & Time: 19/11/2025 @ 06:49
Affected Area: Eyethu Shopping Centre
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update 20/11/2025 @09:22
Open Fibre confirmed that this outage was resolved on 20/11/2025 @09:22. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (19/11/2025 @ 23:17)
A site meeting with Open Fibre upstream vendor has been arranged, and progressive updates will be shared.
Update (19/11/2025 @ 23:17)
Open Fibre technicians have been dispatched to investigate the last mile, further updates to follow
Update (19/11/2025 @ 16:42):
Open Fibre upstream service provider's Layer 2 engineers are currently investigating further. Once an update has been provided to us we will relay this to you.
#EyethuShoppingCentre #OpenFibre #Outage
