Lenasia South and Ennerdale

Evotel is currently experiencing the following issue:

Start Date & Time: 27/08/2024 17:20
Affected Area: Lenasia South and Ennerdale
Impact: Customers may experience no connectivity.

Evotel technicians are currently investigating. There is no ETR at the moment.

Update (31/08/2024 @ 11:05)
Evotel technicians are back on site to continue with repairs

Update (30/08/2024 @ 08:15)
Ourteams are back on site to continue with repairs.
Update (29/08/2024 16:48)
A number of clients remain offline and technicians are continuing investigations. We apologise for the ongoing disruptions to service.


Update (29/09/2024 @13:54):
Splicing is underway to restore the network. We apologise for the ongoing disruptions to service. There is still no ETR. 

Update (29/08/2024 @10:58):
Evotel technicians are on site actively repairing the network. There is still no ETR.
We
apologise for the extended downtime.

Update (28/08/2024 @ 10:58)
The network has been damaged due to vandalism. Our team is working to restore
connection, and we are actively monitoring for further damage. We apologise for
the ongoing disruptions to service.


Update (27/08/2024 @ 10:01)
Our technical team has successfully identified the cause of the disruption and is presently on-site working actively to restore the network.
The repair operation is expected to continue until 02:00 am and may resume tomorrow if necessary.
Thank you for your patience.
Next update: 08:00am
#Ennerdale #Evotel #Outage