Evotel is currently experiencing the following issue:
Start Date & Time: 17/12/2025 @ 09:29
Affected Area/s: Ennerdale
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (19/12/2025 @ 13:58):
Evotel confirmed that this outage was resolved on 19/12/2025 @ 13:58. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (19/12/2025 @ 11:00):
The team is still on the ground going house-to-house to ensure services are fully restored. We appreciate your cooperation and patience during this process.
Update (19/12/2025 @ 08:09):
The team is back on the ground going house to house to ensure services are fully restored. We appreciate your cooperation and patience during this process.
Next Update: 11:00
Update (18/12/2025 @ 19:54):
The team on the ground is currently moving house to house to attend to individual connections and ensure services are fully restored. We appreciate your cooperation and patience during this process.
Update (18/12/2025 @ 16:51):
Cable splicing is still in progress, and our technicians are working to restore connectivity as soon as possible. The majority of clients have already been restored, and efforts are currently focused on reconnecting the remaining affected clients.Next update: 8pm . More updates to follow.
Update 18/12/2025 @ 13:45):
Cable splicing is still in progress, and our technicians are working to restore connectivity as soon as possible. The majority of clients have already been restored, and efforts are currently focused on reconnecting the remaining affected clients.
Next update: 5pm
Update 18/12/2025 @ 10:49):
Cable splicing is still in progress, and Evotel technicians are working to restore connectivity as soon as possible. The majority of clients have already been restored, and efforts are currently focused on reconnecting the remaining affected clients.
Next update: 2pm
Update 18/12/2025 @ 07:56):
Cable splicing is still in progress, and Evotel technicians are working to restore connectivity as soon as possible. The majority of clients have already been restored, and efforts are currently focused on reconnecting the remaining affected clients.
Next update: 11AM
Update 17/12/2025 @ 20:13):
Splicing of the cables are currently still in progress, and we are working to restore the connection as soon as possible. We appreciate your patience and understanding during this time.
Next update: 8am
Update 17/12/2025 @ 16:50):
Evotel informed Splicing of the cables are currently still in progress, and we are working to restore the connection as soon as possible. We appreciate your patience and understanding during this time.Next update: 8pm . More updates to follow.
Update 17/12/2025 @ 13:49
Repairs are in progress and we hope to restore connection soon. Your patience is appreciated!
Next Update: 5pm
Update 17/12/2025 @ 10:55
Splicing is ongoing and we hope to restore connection soon. Your patience is appreciated!
Next Update: 2pm
Update 17/12/2025 @ 09:29
Evotel team has identified damaged cables and are working to restore service as quickly as possible.
Next Update: 11am
#Ennerdale #Evotel #Outage
