Evotel is currently experiencing the following issue:
Start Date & Time: 30/10/2025 @ 09:41
Affected Area/s: Ennerdale
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Evotel confirmed that this outage was resolved on 02/11/2025 @15:48. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (31/10/2025 @ 19:47):
Splicing on-site is still in progress in an effort to restore full services to the area. Unfortunately, the ongoing rain has caused some delays in our restoration work.
Update: 8AM
Update (31/10/2025 @ 19:46):
Splicing on site is still in progress in an effort to restore full services to the area. They hope to restore all affected lines soon. We'll provide further updates as the day progresses.
Update (31/10/2025 @ 13:38):
Evotel technicians are still working to restore full services to the area. We hope to restore all affected lines soon. We'll provide further updates as the day progresses. Thank you for your patience.
Update (31/10/2025 @ 11:09):
Evotel technicians are still on-site working at restoring service to the affected clients. Please note that adverse weather conditions may cause delays, but we assure all clients that reconnecting them on to the network remains a priority.
Update (31/10/2025 @ 08:08):
Evotel technicians are back on-site working at restoring service back to the community. We sincerely apologise for the inconvenience this has caused, and we assure all affected clients that restoring service remains our priority.
Next update: 11:00
Update (30/10/2025 @ 20:00):
Evotel technicians are still on-site actively working on restoring service to the affected clients. Adverse weather conditions may slow progress, but our team is doing everything possible to restore connectivity as soon as possible.
Update (30/10/2025 @17:03):
Technicians are on-site and working to restore service to affected clients. The outage was caused by vandalism, and restoration efforts are underway.
Adverse weather conditions may slow progress, but the Evotel team is doing everything possible to restore connectivity as soon as possible.
Update (30/10/2025 @ 13:58):
Evotel team is continuing work to restore network connectivity. Two fibre tubes remain to be prepped before final splicing and testing can begin. We understand the inconvenience this causes and appreciate your patience as we complete the restoration.
Update (30/10/2025 @ 11:05):
Evotel team is still on-site, working on restoring service to the affected clients. We aim to have all clients reconnected today.
Update (30/10/2025 @ 09:55):
Evotel team is on-site working on restoring service to the affected clients.
Next update: 11:00
#Ennerdale #Evotel #Outage
