Eldorado Park East - INC-000032773

Vumatel is currently experiencing the following issue:

Start Date & Time: 22/07/2026 @ 16:12

Affected Area: Eldorado Park East 

Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (31/07/2026 @17:16):

Vumatel technicians are attending to the services that remain down. Next update: 20h00 

Update (31/07/2026 @ 12:16):

Vumatel  Technicians are attending to the services that remain down. Next update: 16h00.  

Update (31/07/2026 @ 08:34):

Vumatel  Technicians are attending to the services that remain down. Next update: 12h00.  

Update (30/07/2026 @ 21:45):

 Technicians will resume tomorrow morning with repair.

Update (30/07/2026 @ 17:34):

Vumatel technicians are still busy attending to the services that remain down. Next update will be at 20:00  

Update (30/07/2026 @ 13:08):

Vumatel technicians are still busy attending to the services that remain down. Next update will be at 17:00  

Update (30/07/2026 @07:05):

Vumatel technicians will continue working on the services that remain down this morning, next update will be provided at 12h30.  

Update (29/07/2026 @19:38):

Repairs on hold due to safety reasons, technicians will continue tomorrow morning.  

Update (29/07/2026 @17:11):

Vumatel technicians are attending to the services that remain down  

Update (29/07/2026 @ 15:09):

Technicians are splicing of tube 3 in progress.

Update (29/07/2026 @ 13:54):

Additional break found on 144 feeder cable, technicians are pulling slack  

Update (29/07/2026 @ 13:18):

Vumatel technicians are actively attend the services that remain down. Next update will be at 16h00  

Update (29/07/2026 @ 07:18):

 Technicians will continue working on the services that remain down this morning, next update will be provided at 12h30.  

Update (28/07/2026 @ 20:44):

 Repairs on hold due to safety reasons. Techs will continue in the morning.  

Update (28/07/2026 @20:31):

Vumatel  Technicians are actively attend the services that remain down. Next update will be at 22:00.

Update (28/07/2026 @17:51):

Side 1- Completed 
Section 2- Splicing Tube 9 and tube 10  

Update (28/07/2026 @ 16:47):

Side A, splicing completed. Side B, splicing tube 3.

Update (28/07/2026 @ 14:26):

Side A, splicing tube 5. Side B, preparing in progress.  

Update (28/07/2026 @ 11:44):

 50% Floating has been completed,
Team is busy preparing the other side.  

Update (28/07/2026 @ 08:19):

Vumate  Team discovered another kink on the cable. Team is currently floating.  

Update (28/07/2026 @ 08:19):

 Technicians are attending to the services that remain down.

Update (28/07/2026 @ 06:45):

 Vumatel technicians will continue working on the services that remain down this morning, next update will be provided at 12h30  

Update (27/07/2026 @20:58):

 Repairs on hold due to safety reasons  

Update (27/07/2026 @16:22):

Vumatel technicians are currently troubleshooting the fibres to power up the last remaining Ag's that are down. Next update will be provided at 20h00  

Update (27/07/2026 @ 12:28):

Vumatel technicians are still continuing to work on the services that remain down. The next update will be provided at 16h30  

Update: (27/07/2026 @ 06:54)

Vumatel technicians will continue working on the services that remain down this morning, next update will be provided at 12h30  

Update: (26/07/2026 @ 19:40)

 Repairs on hold due to safety reasons. Techs will continue in the morning.  

Update: (26/07/2026 @ 14:23)

 Associated tickets are being tested to ensure no further work is required  

Update: (26/07/2026 @ 12:59)

 Splicing is still in progress: Joint 2 splicing T12  

Update: (26/07/2026 @ 11:46)

 Splicing is still in progress: Joint 2 splicing T11  

Update: (26/07/2026 @ 10:25):

Vumatel technicians are on site continuing with repairs: Splicing in progress on joint 2 Tube9  

Update: (25/07/2026 @ 18:17):

 Repairs on hold due to safety reasons  

Update: (25/07/2026 @ 17:13):

Vumatel techs now splicing T5

Update: (25/07/2026 @ 16:17):

Vumatel techs now splicing T3  

Update: (25/07/2026 @ 14:52):

Splicing in progress.

Update: (25/07/2026 @ 13:15):

Technicians have started splicing.

Update: (25/07/2026 @ 11:44):

Technicians are currently uncoiling the slack cable.

Update: (25/07/2026 @ 10:22):

Technicians managed to pull slack prepping will resume.

Update: (25/07/2026 @ 09:12)

Technicians are pulling slack.

Update: (25/07/2026 @ 08:18)

Technicians are on site continuing to repair fault. Preparation of the secondary break of the 144F in progress.

Update: (25/07/2026 @ 07:41)

Technicians to resume with troubleshooting this morning, awaiting dispatch details from ANO.

Update: (24/07/2026 @ 18:38)

Repairs have been deferred until tomorrow, as the team has identified an additional vandalism-related break on the route.

Update: 24/07/2026 @ 16:34

Splicing in progress:

Joint1 - COMPLETED

Joint - Tube 3 

Update: 24/07/2026 @ 15:30

Splicing in progress:

Joint 1 - Tube 8

Joint 2 - Tube 3 

Update: 24/07/2026 @ 13:31

Splicing is currently in progress: 
Joint 1: Tube 5 
Joint 2: Tube 2  

Update: 24/07/2026 12:14

 Splicing in progress  

Update: 24/07/2026 11:02

Vumatel technicians are preparing the joints for splicing  

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