Vumatel is currently experiencing the following issue:
Start Date & Time: 21/02/2026 @ 07:45
Affected Area/s: Devland; Eldorado Park East; Eldorado Park West Phase 1; Eldorado Park West Phase 2; Eldorado Park West Phase 3
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (24/02/2026 @14:24):
Vumatel confirmed that this outage was resolved on 24/02/2026 @14:24. Please restart your devices
and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (24/02/2026 @12:06):
Vumatel technicians are attending to the services that remain down, next update at 2pm
Update (24/02/2026 @ 08:16):
Vumatel technicians are attending to the services that remain down, next update at 12pm.
Update (23/02/2026 @ 20:31):
Repairs on hold due to safety reasons.
Update(23/02/2026 @ 18:23)
The remaining fallout cases are still being attended to. Further updates will be provided at 21:00.
Update(23/02/2026 @ 15:03)
The remaining fallout cases are currently being attended to. Further updates will be provided at 18:00.
Update (23/02/2026 @12:21):
Vumatel technicians are actively working on the remaining fallout cases. Next update will be shared at 15:00
Update (23/02/2026 @ 09:14):
Vumatel technicians are attending to the services that remain down. Next update will be shared at 12:00
Update (23/02/2026 @ 08:18):
Vumatel technicians are onsite repairs on the fallouts to commence.
Update (23/02/2026 @ 07:18):
Vumatel technicians will advise upon arrival onsite, and work will recommence on the fallouts that remain down.
Update (22/02/2026 @ 20:03):
Repairs are on hold due to safety reasons
Update (22/02/2026 @ 19:20):
Remaining down services are being attended to by technicians. Next update to follow at 21:00
Update (22/02/2026 @ 08:57):
Technicians are now onsite, splicing has commenced.
Update (21/02/2026 @ 14:44):
Splicing is in progress.
Update (21/02/2026 @ 13:30):
Vumatel technicians are preparing side 1 for splicing.
Update (21/02/2026 @ 10:56):
Civil Technicians has arrived onsite with material and stringing of the cable will start.
Update (21/02/2026 @ 12:17):
Civil Technicians are busy with stringing the cables.
Update (21/02/2026 @ 10:12):
Vumatel technicians are enroute to site with stock
Update (21/02/2026 @ 09:03);
Vumatel technicians are on site localising the fault.
#Devland #EldoradoParkEast #EldoradoParkWest #Vumatel #Outage
