Vumatel is currently experiencing the following issue:
Start Date & Time: 28/10/2025 @ 08:20
Affected Area/s: Devland; Eldorado Park East; Eldorado Park West Phase 2; Eldorado Park West Phase 3
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (30/10/2025 @17:09):
Vumatel confirmed that this outage was resolved on 30/10/2025 @17:09. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (30/10/2025 @17:09):
Technicians are continuing to work on resolving the remaining fallout cases. The next update will be provided at 20h00
Update (30/10/2025 @ 14:09):
Vumatel technicians are continuing to work on resolving the remaining fallout cases. The next update will be provided at 17:00.
Update (30/10/2025 @ 12:06):
Vumatel technicians are still working on resolving the remaining fallout cases. The next status update will be provided at 14:00
Update (30/10/2025 @ 07:57):
Vumatel technicians are onsite actively working on the remaining fallout cases. Next update will be provided at 12h00.
Update (29/10/2025 @19:53):
The incident has been placed on hold for safety reasons. Repair activities will resume in the morning
Update (29/10/2025 @ 16:25):
Technicians have identified an additional break, and the team is currently working to resolve it.The next update will be provided at 20:00.
Update (29/10/2025 @ 11:50):
Vumatel technicians are actively working on the remaining fallout cases. We will provide another update at 16:00. . More updates to follow.
Update (29/10/2025 @ 10:07):
Vumatel technicians have restored services. Teams are working on the remaining fallout cases. Next update will be provided at 12:00.
Update (29/10/2025 @ 09:45):
Vumatel technicians will continue with the remaining fallouts this morning. Further updates will be provided during the course of the morning.
Update (28/10/2025 @ 22:33):
Repairs on hold due to safety reasons
Update (28/10/2025 @ 20:47):
Vumatel technicians are making progress with the remaining fallouts. Further feedback will be provided at 22:00.
Update (28/10/2025 @ 20:31):
Vumatel technicians are still actively working on the remaining fallouts, next update will be provided at 22h00
Update (28/10/2025 @19:37):
Splicing has been completed, teams are working on fallouts
Update (28/10/2025 @19:01):
Splicing in progress
1st 144F Cable: Joint 1-Completed,Joint 2-Completed
2nd 144F Cable: Joint 1-Tube 11, Joint 2-Tube 8
48F Cable: Joint 1-Completed, Joint 2-Completed
Update (28/10/2025 @18:02):
Splicing in progress :
1st 144F Cable
Joint 1-Tube 12
Joint 2-Completed
2nd 144F Cable
Joint 1-Tube 10
Joint 2-Tube 7
48F Cable
Joint 1-Completed
Joint 2-Tube 4
Update (28/10/2025 @17:07):
1st 144F Cable
Joint 1-Tube 10
Joint 2-Completed
2nd 144F Cable
Joint 1-Tube 9
Joint 2-Tube 6
48F Cable
Joint 1-Completed
Joint 2-Tube 2
Update (28/10/2025 @ 15:40):
Splicing in progress :
1st 144F Cable
Joint 1-Tube 7
Joint 2-Tube 10
2nd 144F Cable
Joint 1-Tube 5
Joint 2-Tube 5
48F Cable
Joint 1-Tube 4
Joint 2-Tube 1
Update (28/10/2025 @ 14:59):
Vumatel technicians completed stringing. 1 out of 3 cables, splicing has started
Update (28/10/2025 @ 12:38):
Planting new pole completed, cable stringing 50% completed.
Splicing is projected to start at 14:00. Vumatel will update as soon as splicing has commenced.
Update (28/10/2025 @ 11:34):
Vumatel technicians are still in the process of stringing new 144F and 48F fiber optic cables
Update (28/10/2025 @ 10:39):
Civil team has arrived and work has commenced. Civil team is planting gum pole and prepping to string the 1st 144F cable
Update (28/10/2025 @ 09:39):
Vumatel technicians have identified a fibre break. They are currently en route to collect the required stock for repairs.
#Devland #EldoradoParkEast #EldoradoParkWestPhase2 #EldoradoParkWestPhase3 #Vumatel #Outage
