Octotel is currently experiencing the following issue:
Start Date & Time: 08/09/2026 @ 12:13
Affected Area/s: Eden Lifestyle
Impact: Customers may experience no connectivity.
Octotel technicians are working on the issue. There is no ETR at the moment.
Update (10/09/2026 @ 08:32):
Octotel is observing services for Eden Lifestyle estate have restored and are testing stable.
Update (09/09/2026 @ 10:13):
Octotel Engineers discovered more damaged fibre cables. Teams are onsite, busy splicing the fibre for restoration.
ETR (Estimated time of Restore) : +/- 2 hours
Update (08/09/2026 @15:41):
Kindly be advised that Octotel Engineering and Civil teams are currently in the process of completing the outstanding civil works.
#EdenLifestyle. #Octotel #Outage
