Octotel is currently experiencing the following issue:
Start Date & Time: 12/05/2026 @ 11:56
Affected Areas: Eden District - Plett, Knysna, Sedgefield, Kleinbrak, George
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (12/05/2026 @ 17:17):
Octotel confirmed that this outage was resolved on 12/05/2026 @ 15:17. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (12/05/2026 @ 13:56):
Octotel technicians remain en route to conduct further investigations
No ETA has been provided as yet.
Update (12/05/2026 @ 12:56):
Octotel technicians are currently en route to investigate further.
No ETA is available as yet.
#EdenDistrict#Octotel #Outage
