GAIA is currently experiencing the following issue:
Start Date & Time: 03/02/2026 @ 10:15
Affected Area/s: Dunottar
Impact: Customers may experience no connectivity.
GAIA technicians are currently investigating. There is no ETR at the moment.
Update (04/02/2026 @ 13:16):
GAIA confirmed that this outage was resolved on 04/02/2026 @ 13:16. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (04/02/2026 @ 08:26):
Services are down due to power-related issues. Services will be restored once the power is back up.. More updates to follow.
Update (03/02/2026 @ 18:56):
Fibre break has been identified and the GAIA Civil Team is attending to the matter onsite. No ETR. Updates to follow.
Update (03/02/2026 @ 14:33):
Upstream provider technician enroute to site no ETA. More updates to follow.
Update (03/02/2026 @ 13:38):
Matter has been logged with Upstream Provider for further investigation. More updates to follow.
#Dunottar #GAIA #Outage
