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Dube - INC-000029987

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Vumatel is currently experiencing the following issue:  

 

Start Date & Time: 04/04/2026 @ 08:04:

Affected Area: Dube 

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

 

Update (07/04/2026 @ 16:14)

Vumatel confirmed that this outage was resolved on 07/04/2026 @ 16:14. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update (07/04/2026 @13:12)

Vumatel technicians are attending to the remaining down services. Next update will be provided at 16:00.  

 

Update (07/04/2026 @ 10:21)

Vumatel  Technicians are attending to the remaining down services. Next update will be provided at 13:00.  

 

Update (07/04/2026 @ 08:36)

 Technicians are attending to the remaining down services. Next update will be provided at 10:00.  

 

Update (06/04/2026 @ 19:45)

 Repairs on hold due to safety reasons, teams will resume tomorrow morning  

 

Update (06/04/2026 @ 18:34)

Vumatel  Technicians are still attending to the services that remain down Next Update: 06/04/2026 20h00  

 

Update (06/04/2026 @ 15:37)

Vumatel  Technicians are still attending to the services that remain down Next Update: 06/04/2026 18h:00  

 

Update (06/04/2026 @ 12:07)

 Technicians are still attending to the services that remain down
Next Update: 06/04/2026 15:00  

 

Update (06/04/2026 @ 09:18)

Vumatel  Technicians are still attending to the services that remain down
Next Update: 06/04/2026 12:00  

 

Update (05/04/2026 @ 18:46)

 Repairs on hold. Technicians will continue tomorrow morning  

 

Update (05/04/2026 @ 15:06)

 Technicians are still attending to the services that remain down
Next update 6PM  

 

Update (05/04/2026 @ 10:24)

Team 1- Splicing T10 
Team 2- Completed  

 

Update (05/04/2026 @ 02:38)

Incidents on hold, teams will continue around 8 am  

 

Update (05/04/2026 @ 01:22) 

Team 1- still Splicing T7 Team 2- Completed  

 

Update (05/04/2026 @ 00:07) 

Splicing in progress: Team 1- still Splicing T7 Team 2- Completed  

 

Update (04/04/2026 @ 23:04) 

Splicing in progress: Team 1- Splicing T7 Team 2- Completed  

 

Update (04/04/2026 @ 23:03) 

 Splicing in progress Team 1- Splicing T7 Team 2- Splicing T11  

 

Update (04/04/2026 @ 21:27) 

Splicing in progress 
Team 1- Splicing T7
Team 2- Splicing T11  

 

Update (04/04/2026 @ 20:44) 

Splicing in progress 
Team 1- Splicing T6
Team 2- Splicing T7  

 

Update (04/04/2026 @ 18:47) 

Team 1- Splicing T5 
Team 2- Splicing T6  

 

Update (04/04/2026 @ 17:40) 

Splicing is in progress 
Team 1- Splicing T4
Team 2- Splicing T5  

 

Update (04/04/2026 @ 15:50) 

Splicing has started  

 

Update (04/04/2026 @ 14:37)

 Technicians are floating in a new cable  

 

Update (04/04/2026 @ 13:45)

Technicians are enroute to site with collected stock.  

 

Update (04/04/2026 @ 12:44):

Vumatel  Technicians are enroute to collect stock.

 

Update (04/04/2026 @ 11:51):

Vumatel technicians are on site localising the fault.  

 

#Dube#Vumatel#Outage 


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